Our trained experts can help you achieve a mature security operation through our Splunk Managed Services by reducing white noise and uncovering the value in your security data, ensuring focus on the most critical security events.     
 
Splunk managed services provide expert management and optimization of the Splunk platform through a third-party provider, such as NuHarbor. Splunk is a powerful tool used to search, monitor, and analyze machine-generated big data in real time, allowing you to gain valuable insights from your data. However, managing a Splunk environment can be complex and require significant resources.  
 
Splunk managed services take the burden off your internal teams by offering comprehensive management of your Splunk infrastructure. This includes everything from installation and configuration to ongoing maintenance and optimization. With Splunk managed services, you can ensure that your Splunk environment is running efficiently, securely, and continuously.

Key aspects of Splunk managed services include: 

• Expert management: Certified Splunk professionals handle the day-to-day operations, ensuring that your Splunk platform is always performing at its best.  
• Cost efficiency: By outsourcing Splunk management, you reduce the need for in-house resources, cutting costs associated with hiring, training, and infrastructure maintenance.  
• Scalability: Easily scale your Splunk environment as your data grows, without worrying about the complexities of capacity planning and resource allocation.  
• Enhanced security: Managed service providers implement robust security measures to protect your data and ensure compliance with industry standards.  
• 24/7 Monitoring and support: Continuous monitoring and security operations support ensure optimal performance and rapid resolution of any issues that may arise.  

More than just monitoring and support, our expertly managed services enhance your performance and help you overcome resource and expertise challenges.   
 
Implementing Splunk managed services can offer numerous advantages if you are looking to optimize your data analytics capabilities without the complexity of managing the platform in-house. Here are some of the key benefits: 

1. Expert management: With Splunk managed services, you have access to certified Splunk professionals who bring extensive experience and expertise to the table. These experts handle the intricate details of deploying, configuring, and maintaining your Splunk environment, ensuring it operates at peak efficiency. 
   
   
2. Cost efficiency: Outsourcing your Splunk management eliminates the need for a large in-house team dedicated to managing the platform. This reduction in staffing requirements, combined with the elimination of infrastructure maintenance costs, results in significant cost savings. Additionally, you avoid the expenses associated with hiring, training, and retaining specialized talent.
   
   
3. Scalability: As your organization grows, so does the volume of data you need to manage. Splunk managed services provides a scalable solution that can easily expand to accommodate increasing data loads. This scalability ensures that your analytics capabilities can grow together with your business needs, without the challenges of managing capacity and resources.
   
   
4. Enhanced security: Security is paramount when handling large volumes of sensitive data. Managed service providers implement strong security protocols and ensure compliance with industry standards, protecting your data from potential threats. Regular security audits and updates keep your Splunk environment secure and resilient against cyberattacks.
   
   
5. 24/7 Monitoring and support: Splunk managed services include continuous monitoring of your environment, providing proactive support to identify and resolve issues before they impact your operations. This round-the-clock monitoring ensures potential problems are swiftly addressed, maintaining the reliability and performance of your Splunk platform. The 24/7 monitoring and support also includes security operations along with activities such as maintenance and continuous performance optimization.
   
   
6. Improved performance: With dedicated experts managing and optimizing your Splunk environment, you can expect improved performance and faster data processing times. This enhanced performance enables you to derive insights more quickly, facilitating better decision-making and operational efficiency.
   
   
7. Focus on core business activities: By outsourcing the management of your Splunk platform, your internal teams can focus on core business activities rather than being bogged down by the complexities of data management. This allows you to leverage the full potential of Splunk's analytics capabilities while concentrating on strategic initiatives that drive growth.

We didn’t create Splunk, but we are experts in it. Our Splunk Certified Architects and Splunk Certified Consultants understand how to optimize the platform and help you get the best results.

Splunk managed services encompass a variety of critical elements designed to ensure your Splunk environment is strong, secure, and optimized for performance. Here are the key components that make up comprehensive Splunk managed services: 

• Installation and configuration
  • Initial setup: Managed service providers handle the complete installation and configuration of the Splunk platform, tailored to your specific needs. 
  • Customization: Custom configurations to align with your unique data sources, security requirements, and operational workflows. 

• Data onboarding and integration
  • Data ingestion: Efficiently onboard and integrate data from multiple sources, including logs, metrics, and other machine-generated data.
  • Normalization and parsing: Ensure data is clean, normalized, and parsed correctly to provide accurate and actionable insights.

• Monitoring and Maintenance
  •  Continuous monitoring: 24/7 monitoring of your Splunk environment to detect and resolve issues proactively.
  • Routine maintenance: Regular updates, patch management, and health checks to keep your Splunk deployment running smoothly.
     
• Security and Compliance
  • Strong security measures: Implementation of advanced security protocols to protect your data and Splunk infrastructure. 
  • Compliance management: Ensuring your Splunk environment complies with industry standards and regulations, including regular audits and assessments. 

• Performance optimization
  • Resource management: Optimize the allocation of resources to ensure high performance and efficiency. 
  • Performance tuning: Continuous performance tuning to improve search speed, dashboard responsiveness, and overall system efficiency. 

• Dashboard and report development
  • Custom dashboards: Design and develop custom dashboards that provide real-time insights and visualizations tailored to your business needs.
  • Automated reporting: Set up automated reports to keep stakeholders informed with updated information and analytics. 

• Incident management and support
  • 24/7 Support: Access to a dedicated support team available around the clock to address issues or incidents. 
  • Incident response: Rapid response and resolution of incidents to minimize downtime and disruption.

• Scalability and flexibility
  • Scalable solutions: Easily scale your Splunk environment to handle increasing data volumes and evolving business needs. 
  • Flexible deployment options: Support for various deployment models, including on-premises, cloud, and hybrid environments. 

• Training and knowledge transfer
  • User training: Provide training sessions for your team to effectively use and manage the Splunk platform. 
  • Documentation and best practices: Comprehensive documentation and best practice guidelines to ensure optimal use of Splunk. 

• Analytics and insights
  • Advanced analytics: Utilize Splunk’s advanced analytics capabilities to derive deeper insights from your data. 
  • Actionable insights: Turn data into actionable insights that drive informed decision-making and strategic planning. 

Whether you need Splunk managed services or Splunk professional services, our team of experts can help you achieve your goals.

When considering how to best leverage Splunk within your organization, it’s essential to understand the differences between Splunk managed services and Splunk professional services. Both services provide valuable support and expertise, but they cater to different needs and operational models. 

Splunk managed services provide continuous management and optimization of your Splunk environment. With managed services, the service provider takes full responsibility for the day-to-day operations, including monitoring, maintenance, and support. This includes 24/7 monitoring to ensure system performance and availability, proactive maintenance through regular updates and health checks, continuous performance optimization, and overall security operations. Managed services also offer seamless scalability as your data and business grow, strong security measures to protect your data, and compliance management to meet industry standards. By outsourcing these tasks, organizations can reduce the need for in-house resources, cutting costs on staffing and infrastructure. This approach is ideal for organizations looking for a hands-off solution where the provider handles all aspects of Splunk management, offering continuous support and proactive maintenance with predictable, ongoing costs. 

In contrast, Splunk professional services are typically engaged for specific projects or initiatives, providing a consultative approach to help design, implement, and optimize Splunk deployments. These services assist with the initial setup and configuration of your Splunk environment, offering tailored solutions to integrate Splunk with your existing systems and data sources. Professional services also include in-depth training for your team, ensuring they can effectively use and manage Splunk, and detailed performance assessments to identify areas for improvement and optimization. Additionally, clients receive recommendations and strategies based on industry best practices to maximize the value of Splunk. This approach is ideal for organizations that need help with specific projects or implementations and those looking to enhance their in-house capabilities with expert guidance and training. 

Choosing the right service depends on your specific needs. Managed services are ideal for those seeking comprehensive, ongoing support and management of their Splunk environment, allowing internal teams to focus on core business activities. On the other hand, professional services are best suited for businesses needing specialized expertise for particular projects or those aiming to enhance their internal capabilities with professional training and best practices. Understanding these distinctions can help you make an informed decision and choose the service that best aligns with your strategic goals and operational requirements.