Zscaler Support Services

Zscaler is a pioneering cloud security platform that modernizes the way you protect your networks and data. Unlike traditional security solutions that rely on on-premises hardware and appliances, Zscaler leverages the power of the cloud to deliver comprehensive security services directly to users, regardless of their location or device.

At its core, Zscaler acts as a secure access service edge (SASE) platform, consolidating various security functions into a unified, cloud-native architecture. This approach enables you to simplify your security stack, reduce operational complexity, and achieve consistent protection across the entire digital infrastructure.

With Zscaler, security is no longer confined to the corporate network perimeter. Instead, it follows users wherever they go, providing seamless and secure access to applications and data from any location or device. Whether employees are working from the office, remotely, or on the go, Zscaler ensures they can connect securely to the internet and cloud services without compromising on performance or user experience.

Zscaler's comprehensive security stack encompasses a wide range of capabilities, including secure web gateway (SWG), cloud firewall, zero trust network access (ZTNA), and data loss prevention (DLP). By consolidating these functions into a single platform, Zscaler helps you achieve holistic security without the need for costly hardware or complex integrations.

Zscaler Support Services or Zscaler Managed Services provide comprehensive management and support for Zscaler's cloud-based security solutions. These services help you optimize and maintain your Zscaler deployments, ensuring continuous protection and performance. Managed services typically include configuration management, policy enforcement, monitoring, reporting, and incident response.

Zscaler Managed Services offer numerous benefits, including: 

• Expertise: Access to Zscaler-certified professionals with deep knowledge of the platform.
• Efficiency: Reduced burden on internal IT teams, allowing them to focus on core business activities.
• Optimization: Continuous tuning and optimization of security policies to match evolving threats and business needs.
• Proactive monitoring: Real-time monitoring and alerts to quickly identify and address potential security issues.
• Compliance: Assistance in maintaining compliance with industry regulations and standards.

Zscaler Managed Services enhance security by providing continuous oversight and optimization of Zscaler's security features. This includes regular updates to security policies, proactive threat detection and response, and comprehensive reporting on security incidents and trends. Managed services ensure that the Zscaler platform is always configured to provide the highest level of protection against cyberthreats.

Organizations of all sizes and industries can benefit from Zscaler Managed Services. These services are particularly valuable for organizations with complex IT environments and extensive security needs that may lack the in-house expertise to manage advanced security solutions. They are also beneficial for organizations undergoing digital transformation that require strong security measures to protect their cloud and hybrid environments.

Yes, Zscaler Managed Services can assist organizations in meeting various compliance requirements. By ensuring that security policies are up to date and properly enforced, managed services help you comply with regulations such as GDPR, HIPAA, and PCI-DSS. Additionally, managed services provide audit-ready reports and documentation to support compliance efforts.