Managed SOC services

NuHarbor’s advanced 24/7 monitoring and engineering expertise in managing security alerts, dashboards, and data integration, with world class customer service has created a true partnership with us as their team feels like an extension of ours. Working with NuHarbor, knowing our systems are being monitored and managed by their team of expert analysts, gives us confidence in our ability to respond to potential incidents. NuHarbor’s engineering expertise provides us with customized dashboards and regular updates, which keep us informed and empowered to make smarter security decisions. 

NuHarbor helped us identify the correct assets to monitor, then tuned our systems for maximum results. Now we only receive notifications for true positive alerts so my team can spend more time focusing on their objectives.

We’ve utilized NuHarbor for a few years now to conduct quarterly vulnerability assessments. Our usual policy is to change vendors every few years, but we’ve had such exceptional service from NuHarbor that we see no need to shop around. The reports we receive are comprehensive and prioritize remediation advice.

NuHarbor conducted a web application penetration test on a few of our edge applications. They discovered many configuration weaknesses including insecure direct object reference (IDOR). They notified us immediately and offered advice on how to fix it. Their skilled engineers provided step-by-step assistance and retested to ensure that this critical vulnerability was fixed.

Wifi. Yeah, that’s an unfamiliar animal to deal with. We hired NuHarbor to test the wireless networks we provide for our employees and customers to access store services. NuHarbor came onsite and set up their “toolkit” with antennas sticking out all around. They were able to set up a rogue access point, mimicking our access points, and users unknowingly logged on. NuHarbor initiated an evil twin attack to capture and inject packages into the network stream between user computers and other systems and then delivered findings so we could educate and curve our user behavior.

NuHarbor performed an external penetration test on our networks and alerted us to critical vulnerabilities. They let us know what the affected response might be from the host before they tried to exploit it. We were updated twice a day which was super helpful to me and my staff. They also provided great remedial guidance that helped us quickly correct vulnerabilities.

Our company outsources our web development. We asked NuHarbor to review the source code and check for insecure API calls. We were astonished at the findings they uncovered. It was an uneasy feeling knowing that the web developer we hired left so many security flaws in our code. I can’t say enough how comforting it was to have the NuHarbor team give us, and our partner, clear recommendations to fix our source code.

NuHarbor waged a phishing campaign against our employees by mirroring a realistic payroll website that we use in our company. The NuHarbor engineers captured several IT administrators’ credentials. With domain administrator access, they were able to compromise our whole domain within 20 minutes of starting the phishing campaign. We had the opportunity to show our leadership how pertinent it is to implement better user account practices, MFA, and improved user security awareness training and build the funds into our annual IT security budget.

NuHarbor performed an internal penetration test of our organization utilizing one of our legacy network protocols. They were able to gain administrative access and push malicious code to our network. Had this been a real attack, we could have lost everything.

NuHarbor assessments provide visibility into our third-party risk exposure. We don’t have the internal resources to conduct yearly assessments of our 40+ vendors. These valuable insights inform the decisions we make when choosing and managing partnerships.

NuHarbor has been instrumental to our SOC operations. Without their flexibility, expertise, and quick reaction, our small SOC team could not operate. NuHarbor continually engages with us at the operational and executive level. They’re always looking for new, creative solutions. Not only are they willing to think outside the box, they actually deliver.